Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, enroll in a course, or contact us. This may include:
- Name, email address, and contact information
- Payment information (processed securely by third-party payment processors)
- Course progress and completion data
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your consent
- To trusted service providers who assist in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or sale
4. Data Storage and Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Local Storage
Our website uses cookies and local storage to:
- Remember your preferences and settings
- Maintain your session during checkout
- Analyze website traffic and usage patterns
- Improve user experience
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data
- Lodge a complaint with a supervisory authority
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +1 (713) 954-8627
- Address: Essential Course Labs, 1247 Westheimer Rd, Suite 350, Houston, TX 77042, United States